Client Project Coordinator

$21-$25/hour depending on relevant skills and experience _Our growing company is currently seeking a Client Onboarding Coordinator to join our team.
In this role, the coordinator will be assisting the Sales department by launching new clients onto our platform, setting up clients for immediate success while making every launch as seamless an experience as possible.
The role will lead client contact during the onboarding process while being the liaison to other departments.
_ *Description* A national manufacturing and software company located in the Virginia Beach area is seeking dependable individuals eager to build a career in a fast paced and friendly team-oriented environment.
*Exceptional attention to detail, organizational and time management skills are a must.
* *Responsibilities and Essential Functions* * Organize and manage onboarding process from start through first order of all new clients.
* Educate new clients via virtual demonstration (or phone) on the use of our ordering portal, help solve technical problems and ensure a smooth adoption of our products and services.
* Utilizing project management skills to spearhead all client communications from new clients and existing clients making changes or adding products, being the liaison working with other departments.
* Record customer implementation needs, requests and questions on our multiple systems and communicate to proper departments.
* Communicate effectively in a high-level manner with both clients and internal stakeholders in all formats (i.
e.
, verbally, written, virtual communication.
) * Must be able to quickly learn, understand and manage the flow of onboarding and ensure all steps are completed as required.
* Other duties as assigned.
*Requirements* * Associates Degree or Bachelor's degree preferred * Jira, Microsoft Projects, or other project management software preferred.
* Microsoft Dynamics CRM experience preferred * Have a basic understanding of Sales processes * Bilingual (English/Spanish) preferred * Valid (non-suspended or limited) Driver's License and dependable transportation for timely work attendance and/or occasional supply or materials errands as needed or required * Physically able to bend/kneel/walk/stand, in tandem with cart, stepstools or rolling ladders, to access supplies and various works in progress or other materials as needed in storage rooms or production areas *General Expectations* * Ability or demonstrable proficiency with Microsoft Office programs (Outlook, Word, and Excel) as needed for completion of daily tasks, internal communication, and/or reporting * Critical thinking and information systems oriented * Interest in technology and in keeping current in software innovations and future industry trend * Ability to quickly learn and serve as the department liaison on all information systems applications and knowledge bases as needed for timely completion of daily tasks * Ability to communicate, both verbally or written, in a professional and grammatically-correct manner where needed or when required with clients, service providers, and or fellow employees; * Ability to read, process, and follow written directions and procedures * Ability to begin, continue, or find work without needing to be told or encouraged to do so * Ability to maintain focus and concentration for long periods of time on computer- (seated) or machine-related (standing) tasks * Ability to maintain routine and predictability in dynamic and open office environment * Ability to prioritize, accomplish goals within set timeframes, and maintain required metrics as per job specifications in a fast-paced environment * Ability to work in concert with a team or independently, with or without direct supervision/guidance as needed.
* Ability to self-manage and multi-task while making fact-based or historically valid and justifiable decisions * Ability to assist, support, or work in close and harmonious relationship with all inter- and intra- departmental personnel as needed or requested * Good vision, with or without corrective lenses, in order to sustain adequate visual focus over a period of time * Ability to consistently comply with established procedures, rules and regulations * Ability to maintain a safe, clean, and organized work area as per company and/or OSHA Standards *Compensation and Benefits* * Full-Time, Monday through Friday, 8:30am to 5:00 pm with mandatory weekday or weekend overtime as needed.
* Competitive hourly wage with opportunities for advancement, * Medical, dental and vision insurance based upon length of service qualifications.
* Retirement plan based upon availability and length of service qualifications * Paid sick- and annual-leave possible based upon availability and length of service qualifications.
* Partial paid holidays based upon availability and length of service qualifications.
*Additional Information and Signature* For over 32 years, Paradigm, Inc.
has proven to be a unique, successful and dynamic company with a reputation of being the best in our industry.
A positive attitude, proven work ethic and a desire to learn and surpass expectations are what you will find in our current employees.
We seek hard workers with dependable transportation who possess the same ambition, attitude, integrities, desire and required skills to join our team.
Simply stated, we want you to be successful: we therefore make every effort to quantify a candidate’s suitability before an offer of employment is extended.
Hence, interviewing at Paradigm is a multi-stage process.
Included in our evaluations are at least two site visits, question and answer panels, skill, and personality assessments.
Job Type: Full-time Pay: $21.
00 - $25.
00 per hour Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance * Paid time off * Referral program * Vision insurance Shift: * 8 hour shift Weekly day range: * Monday to Friday Work setting: * In-person Application Question(s): * How many years of Sales experience do you have? * How many years of Client Implementation experience do you have? * How many years of CRM experience do you have? Education: * High school or equivalent (Required) Experience: * Jira: 1 year (Preferred) * Project management software: 1 year (Preferred) * Project coordination: 1 year (Preferred) Work Location: In person