Commercial Property Manager

Headquartered in Virginia Beach, Virginia, Wheeler Real Estate Investment Trust (WHLR) was formed with the primary objective of acquiring, financing, developing, leasing, owning and managing income producing assets such as strip centers, neighborhood centers, grocery-anchored centers, community centers and free-standing retail properties.
WHLR’s portfolio consists of strategically selected properties that are located in the Mid-Atlantic, Southeast and Southwest regions of the United States, and are generally leased by nationally and regionally recognized retailers of consumer goods.
Our specialties include, but not limited to Acquisitions, Leasing, and Property Management.
We currently are looking to add a Property Manager covering Virginia to our dynamic team! Benefits include: flexible schedules, generous company sponsored health care plans, 401k with match, company paid life/short and long term disability, gym memberships, educational and training assistance and reimbursement, a great atmosphere and so much more! *Essential Job Duties*: * Demonstrate a positive, professional, and client-oriented attitude about the company with coworkers, tenants, clients and the public whether contact is by mail, telephone or in person.
* Constantly strive for efficiency in work process and results to better meet client’s expectations.
* Complete periodic site visits and document quarterly property inspections in the required software.
* On assigned properties, act as the company's primary coordinator to assure that the company’s efforts fully meet and exceed contractual property management obligations.
* Manage the day-to-day activities of loss prevention, risk management, safety/security, maintenance, marketing, landscaping, snow removal, parking lot sweeping, tenant build-out and other shopping center operations.
* Develop operating income/expense budgets and capital budgets that reflect the Company's objectives for operating the property.
* Develop and maintain each property’s 5-year Capital Plan.
* Recommend and implement programs that contribute to center profitability.
* Complete monthly variance reporting identifying causes and forecast of variance on property related expenses.
This also includes consistent review of each property’s annual expenses to achieve the company’s key performance indicator of a positive SSNOI (Same Store Net Operating Income).
* Analyze lease clauses pertaining to Landlord obligations and timelines to complete common area work, while enforcing tenant required compliance.
* Interface with internal leasing agents and assist to assure spaces are in lease ready condition and are leased/re-leased * Issue Delivery of Premises Certificates and Open for Business Memorandums for full execution; upload/distribute to required internal stakeholders as required by company’s Standard Operating Procedures.
* Maintain up to date accurate records of current space conditions including roof, HVAC, utilities and other items as necessary.
* Coordinate marketing of vacant spaces and always keep them in show ready condition.
* Maintain complete and accurate property files and records, according to department systems * Engage, contract, supervise and approve invoices for all goods/services required to maintain the properties up to company and owner standards.
Attach necessary backup documentation to all invoices in company’s accounts payable software to obtain property invoice approvals.
Manage bill-backs of tenant related expenses, where applicable.
* Develop a network of vendors who are available for emergencies and be available 24-hour, 7 day a week as needed.
* Supervise on-site maintenance mechanics, if utilized at assigned properties.
* Develop specifications and continually evaluate service needs and performance in all areas of maintenance and management.
* Regularly approve property invoices and complete travel reimbursement and credit card reconciliations.
* Forecast and manage replacement of major capital expense items including HVAC system, roof systems, parking lot surfaces, etc.
* Manage tenant relations and coordinate requests for repairs and maintenance * Assist in managing tenant "upfit" work, and coordinate access to the property for contractors, as needed or assigned.
* Represent company at promotional meetings of merchants.
* Collaborate with other departments within the company to provide a team approach to the management of real estate.
* Coordinate and facilitate support to Construction Team for capital improvements and Landlord required related work.
Conduct tenant move-out walk throughs and process all required move-out forms and distribute to internal stakeholders promptly thereafter.
* Promptly process all Tenant Improvement Allowance requests.
* Audit property related utilities to identify correct general ledger coding and to reduce slippage.
* Update and maintain accurate data pertaining to Property Snapshots.
* Provide coverage and support for other Property Managers while they are out of the office.
* Attend and be engaged in all required and recurring meetings.
* Prepare expense approval forms and submit to responsible parties for approval.
* Adhere to company’s Sarbanes Oxley compliance controls, as required.
* Respond promptly to any internal request during company audits.
* Maintain, establish, conduct, and report all required environmental audits and internal files.
* Act as a liaison for company during all legal proceedings.
* Facilitate and support any required procedures for any property dispositions and/or acquisitions.
* Assist or support Lease Administration and/or Collections Team for tenant open accounts receivables balances.
* Complete peer reviews of new Lease Profiles which includes the completion of supporting documentation, as necessary.
* Be able to reference and understand property related documents such as American Land Title Association (AALTA) surveys, Property Condition Assessment (PCA) reports, Reciprocal Easement Agreements (also known as Owners Easement Agreements), zoning reports, and similar.
* Act as a company liaison for any local governance and work to cure any government deficiency, where applicable.
* Prepare the properties, where applicable, and facilitate support to tenants and vendors during any natural or socio-economical disasters.
* Manage, review, and administer License Agreements pertaining to any ancillary income opportunities as well as property related right of entry needs.
* Respond to all required lender notices and complete property related work where necessary to ensure compliance to Loan Agreements.
* Establish and maintain collaborative working relationships between departments, with coworkers and particularly with other members of a project team.
* Keep up to date on new technologies, systems, and procedures related to property management.
*Experience, Requirements, and Core Competencies:* * Solid Computer skills with proficient knowledge of Microsoft Office Suite and commercial management related industry platforms.
* Experience in a fast-paced environment preferably Real Estate.
* Ability to multi-task and prioritize assignments while delivering consistent, quality work product.
* Ability to work with little supervision and to seek help when needed.
* Ability to build strong internal and external relationships.
* Strong analytical and communication skills.
* Ability to think independently while working within a group.
*Qualifications and Education Requirements*: * Bachelor’s degree or equivalent work experience in a related field.
* 2+ years of experience in commercial property management.
* Active Real Estate Salesperson License or greater preferred.
Job Type: Full-time Pay: $49,000.
00 - $59,000.
00 per year Benefits: * 401(k) matching * Dental insurance * Employee assistance program * Flexible spending account * Health insurance * Health savings account * Life insurance * Paid time off * Parental leave * Professional development assistance * Tuition reimbursement * Vision insurance Experience level: * 5 years Schedule: * Monday to Friday Experience: * Commercial Property Management: 3 years (Preferred) * Commercial Real Estate: 3 years (Preferred) Ability to Commute: * Virginia Beach, VA 23452 (Required) Work Location: In person