Concierge (Administrative Receptionist)

Job Details Level Entry Job Location Atlantic Shores Retirement Community - Virginia Beach, VA Position Type Part Time Salary Range $16.
00 - $19.
20 Hourly Job Category Admin - Clerical About Atlantic Shores Join our dynamic Administrative Services team! You can make a difference and provide our residents with positive assistance while making a wonderful first impression.
We are searching for additional team members who appreciate a cooperative leadership style and a commitment to excellence.
Our ideal team member brings a mindset for service, teamwork, and a strong desire to learn and perform the right actions for the situation.
They have a resident centered care focus and are comfortable working with a diverse group of coworkers.
A willingness to learn and make a conscious choice to be positive daily is a must.
This is a Part-time opportunity.
Earn a competitive hourly rate between $16 and $19.
20 based on years of experience.
Additional compensation includes: Generous PTO beginning with a maximum of 104 hours annually for full-time employees 1.
5x Holiday Pay 1.
5x Overtime Pay for every hour worked over 40 hours per week Referral Bonus for new employee referrals that join our team Star Employee Recognition Program including monetary awards Full-time Benefits: Medical, Dental, Vision, Life, STD/LTD, Supplemental: Accident/Cancer/Critical Illness, Legal Resources, and Identity Theft 401k with company match Tuition reimbursement: up to $5,250 annually for qualifying coursework Educational Partnership Discounts: South University, ECPI, Regent University, St.
Leo University, and Colorado Christian University Position Summary: The Concierge (Administrative Receptionist) works in accordance with established policies and procedures and/or specific instructions from the supervisor.
This position is responsible for answering and transferring all calls in a courteous and professional manner, giving information, direction, and other appropriate assistance to residents, staff, guests, and vendors, as well as performing a variety of clerical duties.
This position reports to the Director of Administrative Services.
Education and/or Experience: Less than high school education; or up to one-year related experience or training; or equivalent combination of education and experience.
Previous experience as a receptionist is preferred, but not required.
Intermediate computer skills with Microsoft software required.
Ability to act in a resident’s best interest and make responsible choices and decisions.
Ability to be a professional first impression with extraordinary people skills and a warm smile.
Ability to handle multiple priorities in a timely manner.
Excellent communication skills (both written and verbal), in person, electronically, and over the phone.
Organization and time-management skills.
Demonstrated proficiency in basic computer skills (Microsoft Office: Teams, Outlook, and Excel) and the ability to learn new applications.
Concierge (Administrative Receptionist) Our vision at Atlantic Shores is "To be a neighborhood where people want to live and work.
" Located in Virginia Beach, we are an award-winning continuing care retirement community serving ages 55 and up.
We live our mission of being a welcoming neighborhood promoting active lifestyles in a community which ensures freedom, dignity, wellness, independence and security for all residents and staff.
Our Core Values include: Service to others Culture of Trust/Honesty Leadership to Grow Loyalty Why choose us? For a rewarding opportunity.
We are looking for people who have a heart full of compassion, people who are warm and kind.
Here at Atlantic Shores, you will have the opportunity to make a wonderful difference in someone’s life every day.
Employment with Atlantic Shores comes with great benefits - with the flexibility to choose the health and welfare plans to best meet your needs.
Hospitality Promises Atlantic Shores Cooperative Association fully embraces a culture of hospitality.
To that end, we include the following hospitality promises as a guide for our interpersonal interactions with residents, co-workers, and guests: We greet you warmly, by name and with a smile.
We treat everyone with courteous respect.
We strive to anticipate your needs and act accordingly.
We listen and respond enthusiastically in a timely manner.
We hold ourselves and one another accountable.
We make you feel important.
We embrace and value our differences.
We ask, “Is there anything else I can do for you?” We maintain high levels of professionalism, both in conduct and appearance, at all times.
We pay attention to details.
Wellness Focus Atlantic Shores Cooperative Association employees are expected to promote a healthy community culture for all residents and employees.
This is a whole-person approach to health and wellness which includes eight dimensions of wellness: Emotional, Environmental, Health Services, Intellectual, Physical, Social, Spiritual and Vocational.
Through these efforts we can ensure and exceed residents’ wellness needs relating to their mind, body and soul, which may also have a positive effect on the employees, as a result.